With macOS Catalina, it appears that syncing content such as Home movies has moved to the TV App now. In the older macOS, when iTunes was supported, the user could easily sync their home movies by dragging and dropping them from the original iTunes folder which houses the movies. Dragging and dropping does not seem to work with the Sync. Several readers have asked how they can use the Sync process in Catalina to transfer over their home videos that are in old iTunes Movie libraries. Sync and Transfer Home Videos over to iPad or iPhone using macOS Catalina The other common sync related issue requires multiple attempts at Unplugging and plugging the device with the Mac and then trying to sync. In our experience, we have found that many users had this issue because their Finder preferences were not enabled by default to show the connected iPhone or iPad. You can directly chat with Apple Support and they will be able to access your issue and provide support. If you are still having issues with your macOS Catalina detecting your iPhone or iPad, you may want to reach out to Apple Support and have them help you out. This is helpful when applications such as Preview, textedit or Photos quit unexpectedly on your Mac. The Home folder reset permission is an important troubleshooting Mac tool that users should know about. Log out of your MacBook and log back in and try again.Please remember to click on the ‘lock’ button at the bottom right and enter your credentials before applying the action.Click on the action menu at the top and choose ‘Apply to enclosed items’.Go to the Sharing and Permissions at the bottom of the window and open it.Using the Finder menu bar, click on Go > Home. When facing these issues in the past, we have been successful in resolving them via resetting permissions on the Home Folder. In the past iTunes would report that your device cannot be synced. We have seen this issue before with other macOS apps that require read/write permissions.
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